Nov 15

If you plug an Android phone into your computer the Photos app will open like it does with an iPhone, but it may not see the photos on your Android Phone. This happened for me on my Nexus 5X phone and I needed to give the phone permission to share the photos with my computer. Then all the Photos appeared for me to import in the Photos app. Here’s how to do that. Continue reading ⟩

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Nov 09

In OS X you can install software using the App Store but there is no option there to uninstall the software. Here are two ways to delete software in OS X. Continue reading ⟩

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Nov 04

I have a Fuji – Xerox A3 printer that can staple and fold, but sometimes the paper curls up and so the printer doesn’t staple properly. I just discovered this fantastic tip from the Fuji Xerox website which has solved my problem so I thought I’d pass it on.

Paper should be fed with the grain direction parallel to the feed path. That is, a long grain A4 should be fed “long edge feed”. If you are not sure on the grain direction, simply tear a corner off one sheet, lick it and it will curl parallel to the grain direction.

 

I was feeding all my A4 pages long edge first, so that they came out sideways. This is the default way that my printer feeds. (It is an A3 printer and so it prints A4 pages sideways.) The printer prints faster this way because the page is shorter in the direction of travel.

But I did not realise that this is printing ‘against the grain’ and is what causes the paper to curl. I started printing lengthways and it’s a great improvement, especially when it’s a bit humid.

This only applies if you are printing with a laser printer because it heats up the page. This would not be an issue for an inkjet printer.  If you have an A4 printer this will probably not be an issue either because it can only print lengthways on a4  piece of paper.

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Oct 30

On October 31 Apple released the first update to High Sierra, OSX 10.13.1. There were a few teething issues with High Sierra 10.13 so the release of 10.13.1 might be a good time to upgrade.

My ‘Software Update would not find High Sierra or the upgrade. I went to ‘Software Update’ only to be told ‘No Updates Available.’ If this is the case for you,  you can download High Sierra manually by going to this link:

http://appstore.com/mac/macoshighsierra (It’s 5.5GB)

The upgrade (10.13.1) is here:

https://support.apple.com/kb/DL1941?viewlocale=en_US&locale=en_US (2GB)

Read on for a couple of tips before you Install High Sierra. Continue reading ⟩

Oct 26

Back in December I wrote this article about how Apple no longer sell any displays. Since then Apple have started selling a nice LG display that works with MacBooks. This has been designed in conjunction with Apple so that you can control the display’s volume and brightness from the Apple computer. It essentially functions as an Apple display but with an LG badge. On their website Apple describe it as: “A perfect complement to your MacBook or MacBook Pro.” The monitor plugs into the USB-C port on the new MacBooks. But the new LG monitors that Apple are selling don’t plug directly into to older Macs. What Apple’s website doesn’t say is that they sell an adapter that will allow this monitor to work with some non USB-C Macs.

Continue reading ⟩

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Oct 20

In Australia there is a very clever scam going on at the moment. When your email stops working, you may get a call from someone claiming they are from ‘Apple Support.’ It may be a polite greeting like ‘Hello this is Mary from Apple Support and we’ve noticed you’ve had a problem with your Gmail on your Apple Computer. This is a problem we are working to fix. Are you at your computer now…’ etc. This happened to a relative of mine and it was soooo convincing that I could not initially convince them that it was not Apple! To verify it we asked for a case number from the person, then rang Apple support, to find there was no such case number.

Continue reading ⟩

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Oct 20

If your Gmail messages stop appearing in Apple Mail, or you can’t send emails, or you are getting an error message, here are some tricks to try. Continue reading ⟩

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Oct 17

An update on What is causing the iOS11 battery drain problems. 

The problem did not clear up. I’ve been in contact with Apple support. They had me do a complete factory reset on my iPhone. They accessed it remotely and did some battery tests. The hardware is fine. The battery dropped from 100% to 75% while I was on the phone to Apple support! I have every possible feature turned off, no mobile data, no Location Services, no Bluetooth, no Background App refresh etc.  I now am waiting a few hours for the phone to be able to be able to collect some usage data and then Apple tech support will call me back. I’ll keep you updated.

Another Update: The factory reset did not work. Apple remotely ran some more diagnostics on my phone.  They did a test where I had to let the phone battery drain for 4 hours without using any apps in airplane mode. Then Apple got me to download a diagnostic app to my computer which downloaded a 350Mb file from my iPhone and these results were sent to Apple engineers who are analysing them. Apple will call me back soon.

Yet Another Update: Apple need to do more tests. I took my phone into an Apple repairer today.

 

1:13pm Battery is full

 

3:13pm Battery is half used after 2 hours.

 

4:53pm – battery is flat

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